Privacy Policy

1. Introduction

Gold Realty Partners LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at goldrealtypartners.com, submit a form, or otherwise interact with us, including via SMS/text messaging.

By using our website or providing your information, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our website or submit your information.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out a form on our website or contact us, we may collect:

• Full name (first and last name)
• Phone number (including mobile number)
• Email address
• Property address (street address, city, state, ZIP code)
• Reason for selling your property
• Desired closing timeframe
• Preferred language (English or Spanish)
• Any additional information you choose to provide in open text fields
• Consent preferences (SMS consent)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Operating system
• Referring website URL
• Pages viewed and time spent on pages
• Device type (desktop, mobile, tablet)
• Date and time of your visit

2.3 Cookies and Tracking Technologies

Our website uses cookies, web beacons, pixels, and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors come from.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features on our website.

We may use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly (e.g., form submissions).
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to track visitors across websites for advertising purposes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your property inquiry and provide a cash offer
• To communicate with you via phone, email, or text message about your property
• To schedule appointments and send reminders
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (only with your consent)
• To analyze website traffic and usage patterns
• To prevent fraud and protect our business

4. SMS/Text Messaging Privacy

4.1 Opt-In

We only send text messages to individuals who have expressly opted in by checking the SMS consent checkbox on our website form at goldrealtypartners.com/cash-offer. Consent is entirely voluntary and is not a condition of receiving a cash offer or any other service from Gold Realty Partners LLC.

4.2 Message Frequency and Rates

Message frequency varies. You may receive up to 10 messages per month. Message and data rates may apply depending on your mobile carrier and plan.

4.3 Opting Out of SMS

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further texts will be sent. You may also contact us directly at [email protected] or call (469) 238-1094 to request removal.

4.4 SMS Help

For help or questions regarding our text messaging program, reply HELP to any message or contact us at (469) 238-1094 or [email protected].

4.5 Mobile Information Sharing

4.6 Consent Not Required for Purchase

Consent to receive SMS/text messages is not a condition of purchasing any property, service, or receiving a cash offer from Gold Realty Partners LLC.

5. How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, managing our CRM, or conducting our business (e.g., GoHighLevel, Twilio for SMS delivery, Google Workspace for email). These providers are contractually obligated to protect your information.
• Title Companies and Closing Agents: If you enter into a purchase agreement with us, we will share necessary information with the title company or closing agent to facilitate the transaction.
• Legal Requirements: We may disclose your information if required by law, regulation, legal process, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• Contract Assignment: As disclosed on our website and in compliance with Texas SB 2212, we may assign our purchase contract to a third-party buyer. In such cases, relevant property and transaction information may be shared with the assignee.

Mobile phone numbers and SMS opt-in data collected through our text messaging program are excluded from sharing with any third parties for marketing or promotional purposes, as described in Section 4.5 above.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. These include:

• SSL/TLS encryption on our website
• Secure CRM platform (GoHighLevel) with access controls
• Limited employee access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

• Active inquiries and transactions: duration of the transaction plus 3 years
• Marketing contacts: until you opt out or request deletion
• Website analytics data: up to 26 months

After the retention period, we will securely delete or anonymize your information.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Opt out of marketing communications at any time (email unsubscribe or SMS STOP).
• Portability: Request your data in a portable format.

To exercise any of these rights, please contact us at [email protected] or call (469) 238-1094. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 18, we will delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Gold Realty Partners LLC
Email: [email protected]
Phone: (469) 238-1094
Website: goldrealtypartners.com

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